Return & Refund Policy

Return & Exchange Policy

1. Timeframe

Returns and exchanges are accepted within 14 days of receiving your order.

2. Damaged or Incorrect Products

If you receive a damaged or incorrect product, we will cover the delivery charges.

3. Other Cases

In all other cases, the customer will bear the delivery charges.

4. Lahore Customers

Our rider will exchange the product at your doorstep.

5. Other Cities

You will need to send the product back via courier and share the delivery details with us.

6. Contact for Returns & Exchanges

For returns or exchanges, contact us on:

WhatsApp: 0317-4108669

Instagram: zrofficial.store

7. Exceptions

Customisation orders cannot be returned or exchanged.

Purchase of only shorts cannot be returned or exchanged.